Shipping Policy

Maral – Online Kids Clothing Store

1. Shipping Locations

We currently ship all across Pakistan.

2. Order Processing Time

• Orders are processed within 1–2 business days

• Orders placed on weekends or public holidays are processed the next working day

3. Delivery Time

Estimated delivery time is 3–7 business days, depending on your location.

Please note: delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges (if any) are calculated at checkout

• Free shipping promotions may apply from time to time

5. Incorrect Address

Customers are responsible for providing accurate shipping details.
Maral is not responsible for delayed or failed deliveries due to incorrect address information.

6. Order Tracking

Once your order is dispatched, tracking details will be shared via SMS or email (if applicable).

7. Damaged or Missing Orders

If your order arrives damaged or incomplete, please notify us within 48 hours of delivery by emailing info@maral.pk with photos.