Terms and Conditions

Maral – Online Kids Clothing Store

Welcome to Maral. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms.

If you do not agree with any part of these terms, please do not use our website.

1. About Us

Maral is an online kids clothing store operating in Pakistan.

For any inquiries, you may contact us at:
📧 Email: info@maral.pk

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or

• You are using the website under the supervision of a parent or legal guardian.

3. Products & Pricing

• All products listed on our website are subject to availability.

• We reserve the right to modify prices at any time without prior notice.

• Prices are listed in Pakistani Rupees (PKR).

• We strive to display product colors and details accurately; however, slight variations may occur due to screen settings.

4. Orders

• Once you place an order, you will receive a confirmation message/email.

• Maral reserves the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspicious or fraudulent activity

If your order is canceled after payment, a full refund will be issued.

5. Payment

We accept payment methods available at checkout, including:

• Cash on Delivery (COD)

• Bank Transfer

• Online Payment Methods (if applicable)

All payments must be completed before order dispatch (except COD).

6. Shipping & Delivery

• We deliver across Pakistan.

• Delivery time may vary depending on your location.

• Maral is not responsible for delays caused by courier services or unforeseen circumstances.

• Customers must provide accurate shipping information. We are not responsible for delivery issues due to incorrect details.

7. Returns & Exchanges

• Items can be exchanged within [7] days of delivery.

• Products must be unused, unwashed, and in original packaging with tags attached.

• Sale or discounted items may not be eligible for return or exchange.

• Shipping charges for returns may apply unless the product is damaged or incorrect.

To initiate a return, please email info@maral.pk with your order number and reason for return.

8. Intellectual Property

All content on this website including logos, images, designs, text, and graphics is the property of Maral and may not be used or reproduced without written permission.

9. Privacy

Your personal information is handled according to our Privacy Policy. We respect your privacy and do not sell or share your personal information with third parties except as necessary to process orders.

10. Limitation of Liability

Maral shall not be liable for:

• Indirect or incidental damages

• Delays in delivery beyond our control

• Loss resulting from misuse of our products

Our maximum liability shall not exceed the total amount paid for the purchased product.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

12. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts of Pakistan.